I was stopped in my tracks last year by a potential client that was enquiring about our website maintenance and marketing services. I had sent them an estimate for the work, which included;
- Keeping their website news/blog up to date
- Helping them with their social media strategy
- Providing updates for their Google Business Listings
- Carrying out marketing tasks to get their website ranking higher in Google.
I was confident, the conversations had gone well up to that point – but when we had a follow-up call to discuss the proposal in more detail, the client said something that I simply didnt have an answer for…
“Ok, so how come your blog, social media and Google listing hasn’t been updated in 6 months?”
I did not know what to say! I had zero excuses and I felt ashamed that I had not been practising what I preached. It was at that moment that I started treating dijitul as a client when it came to that kind of stuff, and since then, every few weeks I have spent time updating our blog, socials and GMB listings to ensure that we keep customers updated, keep Google happy and ensured that I can never again be stopped in my tracks by a potential future customer!
If you would like help with anything I have discussed above, then contact me on 01623 650333 or email me [email protected] – or you can book a call at a time convenient for yourself by using our online booking system.
Don’t put potential customers off by letting basic things like this slip through the net!
Founder of dijitul. Building websites since 1996 and running dijitul from Mansfield since 2006.
