GDPR Hosting Policy

We’ve put together some basic info about how GDPR impacts the web hosting we provide to our customers.

Is your site compliant?

We are unable to confirm that your own site or business is compliant. We can give you as much information as we have about our systems and security, but you will need to make the decision for yourselves on your own compliance.

Where is your data located?

Our primary data centre is in Wolverhampton (UK), and hosts any website on the “Optimus Prime” server – or any dedicated server running cpanel.

Our secondary data centre is in London (UK), and has in it all small virtual dedicated servers for larger websites.

Most of our third-party partners are considered Data Processors, and we, or our customers, are the Data Controller.

How secure is your data with you?

All personal info, both your own and that of your customers, is supplied to us through controlled processes that are protected by appropriate measures, including a minimum of 256 bit encryption.

You can access any of the data we store on you, but we cannot supply information from one of our customers websites. You would need to contact the website directly.

All staff that have access to your data, or will be collecting data, have been fully trained on respecting customers’ rights, collecting only the data that is needed, adhering to privacy by design, and following other privacy principles.

How secure are our data centres?

Our data centres are manned 24 hours a day every day of the year, with extensive physical security measures, including strict access control and CCTV.

What is our own GDPR policy?

DDC Web Solutions Ltd comply with all data protection laws applicable to its operations.

GDPR is an evolution of privacy law, and not a drastic departure from the laws and regulations that currently govern our day-to-day operations. We welcome the changes as another step towards maintaining the privacy of our customers, and we’re working towards compliance as appropriate and necessary.

We store data as needed to manage and run your account, including for accounting, product configuration, and other legitimate reasons.

See our privacy policy for more information.